Connecting Alliance and Alice

Connecting Alliance and Alice

This guide walks you through setting Alice up as your pretax benefits service provider inside AllianceHCM. You will grant non-employee access to Alice with Authorized Administrator permissions for all of your pay groups, then enable API access. There are two steps.

Step 1: Add a new admin user for Alice

This gives Alice the access we need to create deductions and reimbursements, post updates to payroll, and pull reports.

As an existing admin, create a new admin:

1. Log in to AllianceHCM as a Company Administrator. 2. Open the User Management page: Configuration > Security > Users. 3. Click Add New from the top right menu. 4. Enter the user details: - Username: AFinancial_##### — the username must be unique across all Alliance clients, so use AFinancial followed by an underscore and your company name (for example, AFinancial_ABCRestaurant). - Role: Company Administrator - First Name: Alice - Last Name: Financial - Email Address: alice@thisisalice.com - Phone: 917-336-9115 - Allowed Companies: open the dropdown and select Check all. 5. Save from the top-right menu. The row turns green when the admin account is saved.

The phone number and email above are for setting up Alice's payroll access only — not for contacting Alice for support. Please enter them exactly as written.

For Alice admin support, call (929) 552-4625 or email payroll@thisisalice.com.

Step 2: Set up API access for Alice's account

  1. Make sure API access is enabled: <https://api2.hralliance.net/JSONAPIManual.html#general_companyAccess>
  2. Generate an API token for the Alice account: <https://api2.hralliance.net/JSONAPIManual.html#general_apiToken>
  3. Email payroll@thisisalice.com with the username, password, and API token for Alice's account so our team can verify access.

Specific benefits, election rules, and run-out periods depend on your employer's plan design. Check with your HR team or plan administrator for details.

Trademarks, brands, and product names referenced in this article are the property of their respective owners. References are for descriptive purposes only and do not imply endorsement. For definitive information about a third party's products or services, contact that party directly.

Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.


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