Connecting shift platforms and Alice: general instructions
If your shift-scheduling platform has its own Alice setup guide, start with your platform's own setup guide. If it does not, follow the general instructions below.
You will set up an admin account for Alice in your shift system, similar to how you would for an accountant or payroll processor. It takes a couple of minutes. If you would rather screen-share, email payroll@thisisalice.com or reply to your onboarding email and we will book a time.
Step 1: Add a new admin account for Alice
In your shift platform, go to your People or Team tab and add a new account with:
- First Name: Alice
- Last Name: Financial
- Email: alice@thisisalice.com
- Phone: 917-336-9115
Step 2: Set Alice as a manager or admin
Give the account a role of manager or admin so Alice can export shift data into our system.
When the account is set up, email payroll@thisisalice.com so we can begin the connection.
The phone number and email above are for setting up Alice's access only, not for contacting Alice for support. Enter them exactly as written.
Need help?
Email admin-support@thisisalice.com or call (929) 552-4625.