Connecting ADP Workforce Now and Alice

This guide explains how to set up Alice up as your pretax benefits service provider inside of your payroll, ADP WFN.

To connect your payroll to Alice, you must be an Administrator and have sufficient permissions to create a new User Admin.

Below, you'll grant non-employee access to Alice in ADP Workforce Now for all of your paygroups.

Step 1 - Create Admin Account for Alice in ADP Workforce Now

Navigate to Setup > Tools > Support
Click Client Contact Change
Click the Add New Contact option
Select No to indicate the account is not a registered employee or independent contractor for your organization.
Enter the requested information
1. First Name: Alice
2. Last Name: Financial
3. Job Title: Leave blank
4. Email Address: alice@thisisalice.com
5. Phone No.: 917-336-9115
Select "No, let me choose the options manually." under the Access Settings question
Ensure that all companies are selected
Choose "User Admin" as the Administrator Access Option
Under Product Access, select "Yes" that the contact will need to have ADP Workforce Now access
Leave all boxes unchecked
Click "Submit"

Step 2 - Grant Permissions Required by Alice

Alice requires access to view Payroll Cycles and Schedules, Import Batch Pay Data, Build & Run Roster Reports, Audit Reports, and View Employee Pay Stubs in order to process pretax benefits and perform quality control functions.

Navigate to Setup > Security > Access Permissions
Under "Individual Permissions," click "Manage People"
Navigate to the Financial, Alice non-employee account you created. Note: If you are having a hard time locating the account, ensure the "Filters" is not set to exclude non-employees
Navigate to "People Access" and ensure that we are set to "View & Edit Access to all People."
Navigate to "Payroll Processing Access" and ensure that we are set to "All Company Codes - View & Edit"

We will now receive a welcome email and user credentials. Nice work! You’re finished with creating a user profile for Alice!

The phone number and email address provided above are for setting up Alice's access level in payroll only and not for contacting Alice for support. Please enter them exactly as provided above.

If you need to reach Alice for support, please call 888-431-4355 or email the payroll team at payroll@thisisalice.com