Previous provider transition: Edenred

To move your account from Edenred to Alice, add a read-only administrator user in the Edenred+ employer portal so we can pull your historical data.

Add a read-only administrator in Edenred+

1. Sign in to the Edenred+ employer portal with your existing administrator credentials.

   

2. From the top navigation menu, select User Manager, then select Add New User from the drop-down menu.

   

3. On the Manage User page, select Add user at the top right of the My users section.
4. In the user creation form, enter the administrator details we send you (name, title, company, email, and phone). If you do not have them yet, email admin-support@thisisalice.com and we will send them.
5. For the access level, select Manager (access to all features except adding new users).
6. Save the user account. Edenred+ sends the new administrator an invitation email with a link to create a password and activate access.
7. Track the invitation and activation status on the Manage User page.

Need help?

Email admin-support@thisisalice.com or call (929) 552-4625.

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