Add Edenred commuter benefits

If your employer is transitioning from Edenred (Edenred Benefits / Edenred+) to Alice, the steps below are for the Edenred employer administrator to add a read-only consultant user so we can pull the historical data needed for a clean migration.

Add a read-only administrator in Edenred+

1. Log in to the Edenred+ employer portal

2. Open Manage Users

From the top navigation, select User Manager, then Add New User.

3. Start a new user creation

On the Manage User page, click Add user at the top right of the My users section.

4. Enter the new user's details

Name: Mackenzie Richards
Title: Benefits Consultant
Company: Zen Benefits Consulting
Email: team@zenpretax.com
Phone: (516) 518-8620

5. Select access level

Choose Manager — access to all features except the ability to add new users.

6. Save and send invitation

Save the user account. Edenred+ will send an invitation email to the consultant with a link to create a password and activate access.

7. Monitor activation status

You can track the invitation and activation status on the Manage User page.

Questions about your transition? Email support@thisisalice.com or call (888) 431-4355.

Specific benefits, election rules, and run-out periods depend on your employer's plan design. Check with your HR team or plan administrator for details.

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Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.