How do I stop messages from Alice?

Reply STOP to any Alice text to stop messages at any time. Alice sends these messages to help you confirm transit and parking purchases and to keep you informed about your paycheck benefits.

Stop messages

• Reply STOP to any message you receive from Alice.
• Text STOP to (888) 431-4355.
• Contact support@thisisalice.com or call (888) 431-4355.

If you stop messages, you will no longer receive spending confirmations or paycheck notifications. Your pretax benefits may still run each pay period based on your current election.

Start messages again

Text START to (888) 431-4355 or contact support@thisisalice.com.

Need help?

Text or call (888) 431-4355 or email support@thisisalice.com.

By enrolling in Alice and providing express consent, you agreed to receive automated messages from the Alice system at the mobile number you provided, on behalf of your employer's pretax benefits plan. Message frequency varies. Message and data rates may apply. To stop receiving messages, reply STOP to any Alice message, text STOP to (888) 431-4355, or contact support@thisisalice.com. To stop receiving emails from Alice, reply to any Alice email with "unsubscribe" or contact support@thisisalice.com or (888) 431-4355.