What hotel employees get

Eligible W-2 employees get the Alice Card, a Visa commercial credit card issued by Celtic Bank and powered by Stripe. Program funds are held at Fifth Third Bank, N.A. (Member FDIC). The card works at transit fare gates, commuter rail vending machines, bus fareboxes, parking garages, parking lots, parking meters, and parking apps, up to IRS 2026 limits of $340 per month for transit and $340 per month for qualified parking under Rev. Proc. 2025-32.

Uber and Lyft are not IRS-eligible, with a narrow vanpool carve-out for qualifying arrangements (occasionally relevant for resort properties with a vanpool to staff housing).

How hotel payroll connections work

Alice connects with 30+ payroll providers, including connections to ADP, UKG, Paylocity, Paycom, Paychex, Toast, and others. Hotels often run UKG or ADP across the property, and the deduction posts cleanly against each pay period. Variable-hour housekeepers and on-call banquet staff are eligible the same as full-time front desk agents, as long as they are W-2 on the property's payroll.

Setup speed

We will get you onboarded in one call. Hotels typically launch inside two weeks of that call. Per-property variation is handled through one Alice contract.

How much hotel workers actually save

A housekeeper commuting by bus on a $90 monthly pass saves about 20%, or roughly $18 per month, actual savings depend on your tax situation. A banquet server paying $150 per month for parking at the property saves about $30 per month at the same blended rate. Over a year, that is real money in a hospitality paycheck. We label that take-home difference as cash back during enrollment.

FAQs for hotel employers

Do tipped banquet servers qualify? Yes, if they are W-2 employees on the property's payroll, the deduction posts against reported wages just like in restaurants.

Are seasonal employees eligible? Yes, eligibility tracks employment status. Seasonal hires enroll when they start and the election ends with their employment.

Can we run this across multiple properties on one contract? Yes, see our multi-property rollout article.