How fast can I roll Alice out to my team?
Most employers go live with Alice within two weeks, depending on how quickly payroll credentials are shared. The pace depends on your payroll system, the size of your team, and how quickly we get the basic information we need.
The timeline
Day 0: Intro call (30 to 45 minutes)
We confirm headcount, pay frequency, payroll provider, and which locations are in scope. We answer compliance questions for your jurisdictions.
Days 1 to 3: Payroll connection
Alice has connections to ADP, UKG, Paylocity, Paycom, Paychex, Toast, Workday, and 25+ others. For supported providers, the connection is usually completed in one or two days.
Days 3 to 7: Card production and shipping
Employees receive their Alice Card by mail. Alice Card is a Visa commercial credit card issued by Celtic Bank and powered by Stripe, with program funds at Fifth Third Bank, N.A. (Member FDIC).
Days 5 to 10: Employee communications
Alice supplies the announcement copy. Employees can install the Alice app the day cards arrive.
Days 10 to 14: First pretax pay period
Eligible swipes from the first pay cycle are reclassified pretax through payroll automatically.
What you do
- Confirm your payroll provider and pay schedule
- Confirm your employee roster file (CSV or direct from payroll)
- Fund the reserve amount in your Alice plan account (it belongs to your company and is not a fee; no employee pre-funding is required)
- Send the announcement Alice drafts for you
What you do not do
- You do not run an open enrollment.
- You do not collect election forms.
- You do not pre-fund employee accounts.
- You do not pay a per-employee setup fee.
What can speed things up
- Direct payroll connection (vs. CSV)
- One location or a tight cluster of locations to start
- An HR contact who can return the roster and answer questions the same day
What can slow things down
- Custom payroll feed work
- Multi-state setup with several jurisdiction-specific rules
- Employer requests for custom communications that need legal review
Talk to sales
sales@thisisalice.com or (929) 552-4625. Setup starts with one call.
Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.
Specific benefits, election rules, and run-out periods depend on your employer's plan design. Check with your HR team or plan administrator for details.
Trademarks, brands, and product names referenced in this article are the property of their respective owners. References are for descriptive purposes only and do not imply endorsement. For definitive information about a third party's products or services, contact that party directly.
Pretax Hero Visa Commercial Card is powered by Stripe and issued by Celtic Bank. Program funds held at Fifth Third Bank, N.A. (Member FDIC). Use of card and program is subject to the cardholder terms and related agreements presented at issuance.