How to invite employees to enroll in Alice

Meta description: Inviting employees to Alice is one step in onboarding. Here's how the invite flow works, what employees see, and how SMS notifications work.

Target keywords: invite employees Alice, Alice enrollment invite, Alice employee onboarding, commuter benefits employee enrollment

Footnote stack: Plan details, Messaging & contact preferences, Tax & legal advice

Body

Once your employer account is set up, inviting employees to Alice is automatic in most cases. Payroll integration pulls your active employee roster and Alice sends each eligible worker an enrollment invitation by email and SMS (if they've opted in). Employees can self-enroll in a few minutes.

The standard flow

(1) Employer connects payroll (one of the 30+ supported providers including ADP, UKG, Paylocity, Paycom, Paychex, Toast). (2) Alice receives the employee roster. (3) Alice sends each employee an invite. (4) Employee enrolls, sets their election, and gets their Alice Card by mail. (5) Payroll deductions start with the next pay period.

What employees see

An email and (with consent) an SMS with their personal enrollment link. The enrollment flow asks for basic info, commute election amount(s), and Alice Card mailing address. Most employees complete it in under five minutes.

Bulk invites vs. individual

For initial rollout, Alice typically sends to the full roster on launch day. For ongoing new hires, the payroll feed picks them up and Alice invites automatically per the cadence the employer configures.

SMS handling

Employees who provide express consent receive automated messages from Alice. Message frequency varies. Standard message and data rates may apply. Employees can opt out at any time (reply STOP).

What HR needs to do

Very little. Alice has no manual open enrollment to manage. Once the integration is live, the invite flow runs on its own.

What if an employee doesn't enroll?

That's their choice. The benefit is opt-in. Some employees will see the FICA savings (employer side) only if their workforce elects in. Alice publishes enrollment communication templates HR can adapt.

Employers: admin-support@thisisalice.com or (929) 552-4625. Employees: support@thisisalice.com or (888) 431-4355.

Specific benefits, election rules, and run-out periods depend on your employer's plan design. Check with your HR team or plan administrator for details. By enrolling in Alice and providing express consent, you agreed to receive automated messages from the Alice system at the mobile number you provided, on behalf of your employer's pretax benefits plan. Message frequency varies. Message and data rates may apply. To stop receiving messages, reply STOP to any Alice message, text STOP to (888) 431-4355, or contact support@thisisalice.com. To stop receiving emails from Alice, reply to any Alice email with "unsubscribe" or contact support@thisisalice.com or (888) 431-4355. Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.