What do I do when I'm running payroll and I need help from Alice?

If you have questions while running payroll that involve Alice deductions, reimbursements, or employee spending, email our payroll team at payroll@thisisalice.com.

Include your company name, the pay date you're running, and the specific question or payroll record. The more specific you can be, the faster we can resolve it.

Need help?

Email admin-support@thisisalice.com or call (929) 552-4625.

Specific benefits, election rules, and run-out periods depend on your employer's plan design. Check with your HR team or plan administrator for details.