What do I do when I'm running payroll and I need help from Alice?

What do I do when I'm running payroll and need help from Alice?

If you have questions while running payroll that involve Alice deductions, reimbursements, or employee spending, contact our payroll team and we'll get back to you quickly.

• Email: payroll@thisisalice.com
• Admin support: sales@thisisalice.com or (929) 552-4625

Include your company name, the pay date you're running, and the question or record in question. The more specific you can be, the faster we can resolve it.

Specific benefits, election rules, and run-out periods depend on your employer's plan design. Check with your HR team or plan administrator for details.

Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.