What if my company is switching to a different payroll system?

Tell us at least 60 days in advance. Some payroll platforms take longer than others to set up, and Alice enters deductions and reimbursements directly into payroll on your behalf. We need lead time to confirm we have connections to the new platform and to keep your team's pretax savings uninterrupted.

We don't have connections to every payroll platform, so we'll review your new provider in advance to confirm Alice can continue running there.

What to send us

Email payroll@thisisalice.com with:

The name of your new payroll system
The planned switch date (at least 60 days out)

From there our team will send a transition plan. With enough notice, employees won't experience any gap in their benefits.

Need help choosing a new payroll provider? We have payroll specialists on staff who can talk through options. Email sales@thisisalice.com or call (929) 552-4625.

Specific benefits, election rules, and run-out periods depend on your employer's plan design. Check with your HR team or plan administrator for details.

Trademarks, brands, and product names referenced in this article are the property of their respective owners. References are for descriptive purposes only and do not imply endorsement. For definitive information about a third party's products or services, contact that party directly.

Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.