What do I need to get my company set up with Alice?

Getting started with Alice is straightforward. Reach out to our sales team and we'll take it from there.

Email: sales@thisisalice.com
Phone: (929) 552-4625

After we sign your service agreement, implementation moves to setup.

Implementation has two parts

1. Set up your company

Most companies can finish setup in under an hour of working time across:

Sharing company and payroll setup details
Connecting Alice to your payroll system
Accessing your Alice Admin Dashboard
Setting up billing (credit card or ACH) for Alice service fees
Adding your payroll bank account for employee contributions tied to Alice Card

When the steps are done, we confirm a launch date — that's when employees will get their enrollment invitation from Alice. We'll send announcement templates and resources, and we offer webinars on request.

2. Enroll your employees

It's a good idea to announce Alice to your team before launch. We'll send you a ready-to-send email template. You can also:

Post Alice flyers in break rooms
Add Alice enrollment information to your new-hire onboarding and HRIS

Pretax commuter and parking benefits don't have an open-enrollment window. Employees can enroll any time and start getting the benefit on their next eligible spending.

Specific benefits, election rules, and run-out periods depend on your employer's plan design. Check with your HR team or plan administrator for details.

Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.