What does my team need to do to run Alice?

Short answer: very little. Once your company is set up with Alice, we run the day-to-day work.

Roster updates via your payroll connection

• We find new hires in your payroll and send them an Alice enrollment invitation.
• When an employee is marked inactive or terminated in payroll, we update their Alice profile.

What Alice does each pay period

Alice handles the following for you:

• We update deductions and reimbursements in payroll before your deadline each pay period.
• We verify enrollment eligibility for every employee based on payroll inputs.
• We tell employees about their pretax spending.
• We roll over deductions if an employee has no wages in a pay period (on supported payroll platforms).
• We track employees' monthly spending limits.

Want the fine print?

Your Documents page has your company's benefits summary and Alice service agreement.

Need help?

Email admin-support@thisisalice.com or call (929) 552-4625.

Specific benefits, election rules, and run-out periods depend on your employer's plan design. Check with your HR team or plan administrator for details.

Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.