Why does Alice need my payroll login?

Alice uses information in your payroll system to run the pretax commuter benefit. It also keeps you and your employees compliant with the federal commuter benefit rule (§132(f)). The connection also lets us verify each employee's enrollment eligibility.

What the access does

When you give Alice its own non-employee administrator login, you authorize Alice to:

1. Set up and maintain the commuter benefit deduction and reimbursement codes
2. Update deductions and reimbursements for employees each pay period
3. Pick up new hires and terminations
4. Verify and confirm enrollment eligibility
5. Provide employee support tied to your payroll records
6. Pull custom reports

This access is documented in your service agreement.

Who at Alice can use the login

Only Alice's background-checked payroll specialists, who go through regular security training, use the payroll login. Use is logged.

Need help?

Email admin-support@thisisalice.com or call (929) 552-4625.

Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.