Why does Alice need my payroll login?

Alice uses information inside your payroll system to administer the pretax commuter benefit and keep both you and your employees compliant with Section 132(f) of the tax code. The connection also lets us verify each employee's enrollment eligibility.

What the access does

By giving Alice its own login as a non-employee administrator in your payroll, you're authorizing Alice to:

1. Set up and maintain the commuter benefit deduction and reimbursement codes
2. Update deductions and reimbursements for employees each pay period
3. Pick up new hires and terminations
4. Verify and confirm enrollment eligibility
5. Provide employee support tied to your payroll records
6. Pull custom reports

This access is documented in your service agreement.

Who at Alice can use the login

Only Alice's background-checked payroll specialists, who go through regular security training, use the payroll login. Use is logged.

Questions? Email admin-support@thisisalice.com or call (929) 552-4625.

Specific benefits, election rules, and run-out periods depend on your employer's plan design. Check with your HR team or plan administrator for details.

Trademarks, brands, and product names referenced in this article are the property of their respective owners. References are for descriptive purposes only and do not imply endorsement. For definitive information about a third party's products or services, contact that party directly.

Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.