Tell me about Security!
We know it's vital to keep your info secure. We work hard to keep employers and employees secure when using Alice.
How is your information secured?
- Alice encrypts data in transit and at rest.
- Customer data is transmitted over modern end-to-end encryption
- Alice is Payment Card Industry (PCI) compliant.
- Alice does not store card or bank login credentials within our system.
- Alice conducts regular internal and external network penetration tests.
How do you protect access to employees' data by Alice employees?
Inside Alice, we access information as needed to serve our customers. Alice's team members are background-checked, monitored, and use two-factor authentication.
Will Alice sell my information or my employee’s information?
No, Alice has no third-party marketing partners. We will never sell your information. We will not share it with any third party, except as part of our service offering or where required by law.
Where can I learn more or ask questions?
As your authorized third-party benefits service provider, Alice's team is available to answer your questions. Email Alice at support@thisisalice.com or leave us a message at (929) 552-4625.