Is Alice secure?

We know it's important to keep your company and personal information secure. And we work hard to make Alice secure for Employers and Employees.

How is data secured and stored?

All information is encrypted when it is entered into our system. Our entire database is also encrypted for an additional layer of security.

Here's how we keep everything secured and stored away:

• All customer data is transmitted over modern end-to-end encryption
• We are Payment Card Industry (PCI) compliant
• We do not store any credit card account or bank login information within our system
• We conduct routine, regular internal and external network penetration tests

How do you prevent malicious attacks online?

Our code features the Open Web Application Security Project’s top security risk preventions. These risks account for the majority of attacks online. Every deployment of new code undergoes a security scan to ensure there are no new issues.

How do you protect access to our employee’s data by Alice employees?

Inside Alice, your information is only available on a need-to-use basis. All staff is fully background-checked. Our staff only have access to the information they need to serve our customers. Alice employees must log in using two-factor authentication. We track all activities in the system with an audit trail so we know who made changes and from where. Alice Employees don't have access to any bank account logins (these are handled by our partners, and info is never stored). All bank account numbers are encrypted; employees cannot access full routing/account numbers.

Will Alice sell my information or my employee’s information?

No, we will never sell your information or share it with any third party, except where required by law.

What about the protection of access to the payroll systems Alice connects to?

Alice is your authorized third-party benefits service provider. Our technology works in the background to review and prevent mistakes or human error. We also maintain insurance coverage to protect you from any errors or theft.