Who is Alice for?

Alice is built for frontline employees — the people who run kitchens, dining rooms, classrooms, hospital floors, and shop floors. If your hours change, your worksite changes, or your paycheck is partly tips, the standard office-worker benefits never quite fit. Alice is the pretax commuter benefit that does.

Why frontline benefits look different

Pretax benefits have been around for about 40 years. They were designed for salaried desk workers with predictable schedules and one work address. Frontline employees often have variable shifts, multiple worksites, and pay that swings week to week. A benefit that requires open enrollment, a fixed monthly election, and a "use it or lose it" deadline does not work for that life.

Alice is different. There is no open enrollment, no forms, no math, no use-it-or-lose-it pot, and no receipts to chase. You enroll once and you are in.

How it works for you

Connect the personal credit or debit cards already in your wallet, request Alice Card, or use both. Alice watches for eligible parking and transit spending and sets your pretax commuter deduction each pay period to match. The result is more take-home pay on your check.

Most frontline employees see roughly 20% in "cash back" on eligible commuter spending — actual savings depend on your tax rate and how much you spend.

Alice works in English and Spanish, over text and email, on one hand, on break. We handle the IRS compliance in the background so you do not have to think about it.

Questions? Reach the Alice team at (888) 431-4355 or support@thisisalice.com.

Savings shown or implied — including any reference to "cash back" or take-home pay — are illustrative. Actual savings depend on your tax rate, benefit elections, and eligible spending each pay period. "Cash back" in Alice's materials refers to the federal, state, and FICA payroll taxes you don't pay on eligible commuter spending. It is income tax you keep, not a cash payment from Alice, your employer, or any third party. Alice does not provide cash back, rebates, or any direct financial benefit in connection with the Program. Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.

Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.