How to contact Alice for help

Text or call (888) 431-4355 or email support@thisisalice.com. Include as much detail as you can so we can answer on the first reply.

You can also browse answers at the Alice Help Center.

Employees

  • Email: support@thisisalice.com (English or Spanish)
  • Text or call: (888) 431-4355 (English or Spanish). If you reach voicemail, leave details and we will look into your account before we call back.

Employers, HR, payroll admins, and sales

  • Email: admin-support@thisisalice.com (sales: sales@thisisalice.com)
  • Phone: (929) 552-4625

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help.

Still need help? Contact Us Contact Us