How do I use Alice Card at the register?
How do I use Alice Card at the register?
Alice Card is a Visa card. At checkout, pick the credit option (or just tap to pay). There is no PIN, and you do not need one.
At a terminal
- Tap to pay is the simplest option. No PIN, no zip code, no signature required at most merchants.
- Insert or swipe, then choose Credit when the terminal asks. The screen prompt is usually a green "Enter," "OK," or "Continue" button.
- If the terminal jumps straight to a PIN prompt, hit Continue / Enter / OK to bypass it and proceed as a credit purchase.
- If the terminal asks for a zip code, use the billing zip on file with Alice (the mailing address you provided at sign-up). You can confirm this on your Alice Card page in the dashboard under "Billing Address."
What Alice Card cannot do
Alice Card cannot be used for cash back at a merchant or for ATM withdrawals. It is only for eligible parking and transit purchases under IRS Section 132(f). Eligible purchases are deducted pretax from your paychecks, so you save on taxes on what you spend to get to and from work.
Questions or a stuck at the register? Reach the Alice team at (888) 431-4355 or support@thisisalice.com.
Pretax Hero Visa Commercial Card is powered by Stripe and Alice Card is issued by Celtic Bank. Program funds held at Fifth Third Bank, N.A. (Member FDIC). Use of card and program is subject to the cardholder terms and related agreements presented at issuance.
Alice does not provide tax, legal, or financial advice. Consult your own advisor for guidance specific to your situation.