How do I use Alice Card at the register?

Alice Card is a Visa card. At checkout, pick the credit option (or tap to pay). There is no PIN, and you do not need one.

At a terminal

• Tap to pay is the simplest option. No PIN, no zip code, no signature required at most merchants.
• Insert or swipe, then choose Credit when the terminal asks. The screen prompt is usually a green Enter, OK, or Continue button.
• If the terminal asks for a PIN, select Continue, Enter, or OK to skip it and pay as credit.
• If the terminal asks for a zip code, use the billing zip on file with Alice (the mailing address you provided at sign-up). You can check it on your Alice Card page in the dashboard under Billing Address.

What Alice Card cannot do

Alice Card cannot be used for cash back at a merchant or for ATM withdrawals. It is only for eligible parking and transit purchases under the federal commuter benefit rule (§132(f)).

Eligible purchases are deducted pretax from your paychecks, so you save on taxes on what you spend to get to and from work.

Need help?

Text or call (888) 431-4355 or email support@thisisalice.com.

Pretax Hero Visa Commercial Card is powered by Stripe and issued by Celtic Bank. Program funds held at Fifth Third Bank, N.A. (Member FDIC). Use of card and program is subject to the cardholder terms and related agreements presented at issuance.

Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.