How do electronic communications from Alice work?

When you enroll, you agree to get texts and emails from Alice about your pretax benefits. We use them to confirm purchases, tell you what ran on your paycheck, and update you on your enrollment.

What Alice sends

Spending confirmations: a text asking you to confirm that a transit or parking charge was for your commute to work.
Paycheck notifications: on payday, we text you a summary of how much ran on your paycheck.
Account and enrollment emails: updates about your enrollment status, benefit changes, and policy information.

Stop text messages

Reply STOP to any message you receive from Alice.
Text STOP to (888) 431-4355.
Contact support@thisisalice.com or call (888) 431-4355.

To start receiving messages again, text START to (888) 431-4355.

Stop emails

Reply to any Alice email with the word "unsubscribe".
Contact support@thisisalice.com or call (888) 431-4355.

Your consent

Stopping texts or emails does not unenroll you from your pretax benefits. To end your enrollment, see how to stop participating in Alice.

Need help?

Text or call (888) 431-4355 or email support@thisisalice.com.

By enrolling in Alice and providing express consent, you agreed to receive automated messages from the Alice system at the mobile number you provided, on behalf of your employer's pretax benefits plan. Message frequency varies. Message and data rates may apply. To stop receiving messages, reply STOP to any Alice message, text STOP to (888) 431-4355, or contact support@thisisalice.com. To stop receiving emails from Alice, reply to any Alice email with "unsubscribe" or contact support@thisisalice.com or (888) 431-4355.