Payroll bank account connection

Payroll bank account connection

Alice Card lets employees pay for eligible commuter expenses with no out-of-pocket pre-funding. To support Alice Card, your organization needs to connect a payroll bank account to Alice.

Why we need a payroll bank account

When an employee uses Alice Card, Alice covers the expense up front. Each pay period, we then withdraw the matching employee contribution from your payroll bank account by ACH instead of running an on-paycheck reimbursement. Your payroll deductions still run as normal, but the reimbursement side moves to Alice Card.

Two different accounts

• Payroll bank account — typically the checking account your paychecks are drawn from. This is where Alice pulls employee contributions for Alice Card spending each pay period.
• Billing source — the checking account or credit card that pays Alice's monthly service fees.

You can use the same account for both, but you'll need to enter it in both places. Each payroll location or business unit needs its own valid payroll bank and billing source unless your organization opts into universal billing/banking.

How to connect

Log in to your Admin Dashboard at app.thisisalice.com to connect or update the payroll bank account.

If you have multiple locations and want to use one payroll bank account across all of them, our team can set that up. Email sales@thisisalice.com or call (929) 552-4625.

Setup steps inside the dashboard

Click Account to:

• Add a location-level admin (for an organization-wide admin, contact us)
• Add or edit your billing method
• Add or review the payroll bank account connected to Alice

If you change payroll bank accounts later, let us know. We'll remove the old account so you can add the new one, and we'll send you the ACH whitelist details to share with your new bank.

Specific benefits, election rules, and run-out periods depend on your employer's plan design. Check with your HR team or plan administrator for details.

Pretax Hero Visa Commercial Card is powered by Stripe and Alice Card is issued by Celtic Bank. Program funds held at Fifth Third Bank, N.A. (Member FDIC). Use of card and program is subject to the cardholder terms and related agreements presented at issuance.

Trademarks, brands, and product names referenced in this article are the property of their respective owners. References are for descriptive purposes only and do not imply endorsement. For definitive information about a third party's products or services, contact that party directly.

Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.