What if I pay cash?
Transit
The IRS does not allow cash claims for pretax spending on mass transit. To get the benefit on transit, you need to pay with Alice Card or another card you've connected to Alice. You can buy your passes from a ticket booth, vending machine, transit app, or the transit authority's website using a connected card.
Parking
For parking, cash is allowed. If you couldn't pay with a card connected to Alice, no problem: keep your receipt and submit a claim in your Alice dashboard. When you submit, make sure the payment method you select (cash, or a card not connected to Alice) matches what's on the receipt.
Questions? Email support@thisisalice.com or call (888) 431-4355.
For the full list of eligible commuter expenses, see "What parking and transit expenses are eligible?" at help.thisisalice.com/article/52. Eligibility is set by IRC §132(f).
Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.