How do I add a card?

You can connect as many debit cards, credit cards, bank accounts, or OMNY accounts as you like. Alice then finds your eligible commuting purchases on them, so you save on taxes on spending you already pay for.

Connect an account

From your Alice dashboard, select the menu option to connect an account, or open your current bank account details.

You can also scroll to the bottom of the page to link an account:

1. Choose OMNY (in NYC), your bank, or search for your bank.
2. Follow the prompts on screen so Alice can find your eligible purchases.

Joint accounts

For your security, we will never ask for your debit card or credit card numbers. If you see a purchase that is not yours or not for your commute, reply No. Your employer offers Alice for your own commute to and from work.

Alice cannot tell whether a purchase on your bank account was made by you or someone else. We don't ask for or receive that kind of detailed information from your bank. You can keep using the joint account. Mark your own commuting purchases Yes and everything else No.

Or connect a separate account you use only for commuting.

Disconnect an account

1. From your dashboard, select Bank account connected.
2. Select the account you want to remove, then select Disconnect.

Need help?

Text or call (888) 431-4355 or email support@thisisalice.com.

Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.

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