I need help resetting my password

I need help resetting my password

If you can't log in or you've forgotten your password, you can reset it from the login page.

Reset your password

Go to app.thisisalice.com/forgot-password and enter the email address you used when you enrolled with Alice. We'll email you a link to reset your password. The link expires, so use it as soon as you receive it.

I don't have access to that email address anymore

If your email has changed and you no longer have access to the original address, or you're not receiving the reset email at all, contact us:

• Email: support@thisisalice.com
• Phone: (888) 431-4355

We'll verify your identity and update your email so you can log in.

Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.