Request Alice Card

Request Alice Card

Alice Card is a Visa commercial credit card you can use to pay for eligible transit and parking on your commute, with no out-of-pocket pre-funding.

How to request a card

  1. Log in to your Alice dashboard at app.thisisalice.com.
  2. Go to the Alice Card section.
  3. Follow the prompts to request a card.

You can add your card to Apple Pay or Google Pay as soon as it's issued, and you can also order a physical card to your home address.

Don't see the option to request a card?

In some cases, Alice Card availability depends on your employer's setup with Alice. If you don't see a request option, contact us:

  • Email: support@thisisalice.com
  • Phone: (888) 431-4355

While you're waiting, you can still save by connecting your personal cards or bank accounts to Alice. See "How do I add a card?" at help.thisisalice.com/article/50.


Pretax Hero Visa Commercial Card is powered by Stripe and Alice Card is issued by Celtic Bank. Program funds held at Fifth Third Bank, N.A. (Member FDIC). Use of card and program is subject to the cardholder terms and related agreements presented at issuance.

Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.


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