I no longer work for my employer who offered Alice

Pretax commuter benefits run through your employer's payroll, so when you leave the company, your Alice benefit ends with your last paycheck. Here is what to expect.

What happens to your benefit

• Your final paycheck reflects any eligible commuter expenses you confirmed before your last day on payroll.
• You cannot confirm new expenses once you are off payroll.
• You cannot use Alice Card after your separation date. The Visa commercial card is tied to your active employment.

What you don't lose

Alice is pay-as-you-go. You never pre-fund, pre-load, or carry a balance, so there is no leftover account balance to claim or roll over. There is nothing to lose when employment ends — you only paid (pretax) for what you actually used.

Tell us your last day

Let the Alice team know when your last day was and we will update your record. This helps us stop any further activity on your account and makes things smooth if you come back later.

If you get rehired or start at a new Alice employer

Please tell us. If your new employer offers Alice, we can connect your account so you can keep saving on taxes for your commute. If you return to the same employer, we can reactivate your record quickly.

Reach the Alice team at (888) 431-4355 or support@thisisalice.com.

Specific benefits, election rules, and run-out periods depend on your employer's plan design. Check with your HR team or plan administrator for details.

Pretax Hero Visa Commercial Card is powered by Stripe and Alice Card is issued by Celtic Bank. Program funds held at Fifth Third Bank, N.A. (Member FDIC). Use of card and program is subject to the cardholder terms and related agreements presented at issuance.

Alice does not provide tax, legal, or financial advice. Consult your own tax preparer, lawyer, or financial advisor for guidance specific to your situation.