Why can’t I connect my bank?

If you are connecting a new account to Alice, please review the banks not compatible below.

There are a few reasons why you may not be able to connect your bank card or credit card with Alice right away.

You need to change your search. Example: Try 'American Express' instead of 'Amex' and 'U.S. Bank' instead of 'us Bank'
You don't have an online bank account or credit card account set up yet
You're trying to connect a small institution that isn't supported by our partners
You're trying to connect a prepaid card that is not compatible with Alice
You're trying to connect Apple Card (Apple issued Credit Card), or another bank that does not allow third-party connections
You're trying to connect a Store Card that is not compatible with Alice

If you can't get connected right away, let us know the name of the bank/credit card you're looking for so we can help.

These banks do not currently work with Alice's banking partners: