Connecting Payroll Platforms and Alice: General Instructions
Please first click here to check if there are specific instructions for your payroll system.
If you do not see your payroll system at that link, please proceed to the instructions below.
To connect Alice with your payroll platform, you'll need to set up an admin account for Alice, similar to how you would for an accountant or the person who processes your payroll.
Please use the information below which you can complete on your own in just a few minutes. We will be happy to set up a time to walk through this on a zoom screenshare together if you prefer.
Please email our team at payroll@thisisalice.com, or respond to your onboarding emails to set up a time to screen share.
[1] Please set up an administrator account in your payroll system using these details:
- Access Levels: “Reporting”, “Payroll Processing”, and "Full admin"
- First Name: Alice
- Last Name: Financial
- Username: Aliceuser
- Email: alice@thisisalice.com
- Phone: 917-336-9115
[2] Then, please create two reimbursement and two deduction codes in your payroll. When you're done, you will have created an administrator account and four codes in your payroll.
Your payroll system may not require all of the fields below:
(A) Pretax Deduction Codes 1 of 2: Set up a pretax deduction code for mass transit.
- Name: Alice Transit Deduction
- Frequency: Every Pay Period
- Effect on pay: Reduced Pay
- Component Type: Non Taxable Deduction Code for Commuting
- Calculation Type: Flat Dollar Amount
- Deduction Type: Section 132 - Commuter
- W2 Box: 14 - Other
(B) Pretax Deduction Codes 2 of 2: Set up a pretax deduction code for parking.
- Name: Alice Parking Deduction
- Frequency: Every Pay Period
- Effect on pay: Reduced Pay
- Component Type: Non Taxable Deduction Code for Commuting
- Calculation Type: Flat Dollar Amount
- Deduction Type: Section 132 - Commuter
- W2 Box: 14 - Other
(C) Non-taxable Reimbursement Code 1 of 2: Set up a non-taxable reimbursement code for transit
- Name: Alice Transit Post-tax Earnings
- Calculation Type: Flat Dollar Amount
- Component Type: Non Taxable Reimbursement Code
- Frequency: Every Pay Period
- Effect on pay: Adds to pay
- Name: Alice Transit Post-tax Earnings
- Calculation Type: Flat Dollar Amount
- Component Type: Non Taxable Reimbursement Code
- Frequency: Every Pay Period
- Effect on pay: Adds to pay
Please email our team at payroll@thisisalice.com once complete, so we begin our connection.
The phone number and email address provided above are for setting up Alice's access level in payroll only and not for contacting Alice for support. Please enter them exactly as provided above.
If you need to reach Alice for support, please call or text us at 888-431-4355 or email the payroll team at payroll@thisisalice.com